Metrics & KPIsSales
159 KPIs
% difference between sales travel spent and budget
% of automated sales orders that require no manual intervention
% of customers that are satisfied
% of delayed opportunities
% of dormant customers
% of error in sales forecast
% of items returned for the second time
% of neglected opportunities
% of neglected quotations
% of new customers
% of online sales revenue
% of overdue quotations
% of own products per sale
% of patent protected revenue
% of re-opened quotations
% of repeat business turnover/revenue
% of returning customers
% of sales due to launched product/services
% of sales from products launched previous year
% of sales lost
% of sales of clients under 12 months in the company
% of sales opportunities not modified in last 30 days
% of sales reps at or above sales quota
% of sales revenue via partner channel
% of sales travel trips resulting in sales deal
% of time dedicated to sales activities
% of winbacks
% product trials that convert in customers
Achieve Price Premiums
Actual -vs- Bid
Age of sales forecast
Amount spent on sales travel
Answering %
Attrition or churn
Average customer acquisitions costs
Average customer recency
Average deal size in sales pipeline
Average discount margin % of items sold
Average discount margin monetary value of items sold
Average dollar cost to hire an Inside Sales Representative
Average dollar cost to hire an Outside Sales Representative
Average handling cost per quotation
Average lifetime value of customers
Average lost deal size
Average new appointments generated per sales rep
Average new-hire Ramp-to-Quota
Average number of calls received by order entry per clerk
Average number of days open of quotations
Average number of items per purchase
Average number of received orders per Inside Sales Rep