Sales
159 KPIs
Average number of sales travel trips per sales deal
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Average order size
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Average overdue time of quotations
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Average probability of sales opportunities
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Average Product Price (APP)
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Average sales per customer or transaction
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Average sales revenue per sales person
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Average Spend per Customer
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Average Spent by Customer Value
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Average time from customer contact to sales response
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Average time from lead to sales opportunity
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Average time to close a sales opportunity
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Average won deal size
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Backlog of quotations
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Bonus payout as a % of the total possible
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CAC/ACV ratio
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Close Deals Loss %
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Close Deals Loss % - value-based
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Close Deals Won %
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Close Deals Won % - value-based
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Contract, Average Length
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Conversation-to-appointment ratio
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Conversion rate of marketing/sales campaigns
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Coupon conversion percentage
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Customer Acquisition Cost (CAC) Ratio
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Customer acquisitions costs as % of sales value
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Customer defection rate
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Customer Growth Rate
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Customer loyalty (index)
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Customer Retention Rate
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Customer Wallet Share
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Debtors Sales Outstanding (DSO)
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Franchise rank
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Frequency of sales transactions
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Gross Margin as a % of selling price
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Gross Sales
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Herfindahl-Hirschman Index
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Hitrate
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Involuntary customer churn
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Lead to closed sales opportunity won conversion rate
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Lead to Pipeline conversion Rate
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Lost Sales Ratio, Stockout
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Markdown goods %
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Markdown price %
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Market share %
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Market share gain comparison %
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New account cycle time
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New Customer Retention Rate
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New product sales cannibalization ratio
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Notice to sales budget delivery period
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Metrics & KPIs