Sales

% difference between sales travel spent and budget

% of automated sales orders that require no manual intervention

% of customers that are satisfied

% of delayed opportunities

% of dormant customers

% of error in sales forecast

% of items returned for the second time

% of neglected opportunities

% of neglected quotations

% of new customers

% of online sales revenue

% of overdue quotations

% of own products per sale

% of patent protected revenue

% of re-opened quotations

% of repeat business turnover/revenue

% of returning customers

% of sales due to launched product/services

% of sales from products launched previous year

% of sales lost

% of sales of clients under 12 months in the company

% of sales opportunities not modified in last 30 days

% of sales reps at or above sales quota

% of sales revenue via partner channel

% of sales travel trips resulting in sales deal

% of time dedicated to sales activities

% of winbacks

% product trials that convert in customers

Achieve Price Premiums

Actual -vs- Bid

Age of sales forecast

Amount spent on sales travel

Answering %

Attrition or churn

Average customer acquisitions costs

Average customer recency

Average deal size in sales pipeline

Average discount margin % of items sold

Average discount margin monetary value of items sold

Average dollar cost to hire an Inside Sales Representative

Average dollar cost to hire an Outside Sales Representative

Average handling cost per quotation

Average lifetime value of customers

Average lost deal size

Average new appointments generated per sales rep

Average new-hire Ramp-to-Quota

Average number of calls received by order entry per clerk

Average number of days open of quotations

Average number of items per purchase

Average number of received orders per Inside Sales Rep