Metrics & KPIsProgram management
93 KPIs
Average deviation of planned break-even time of projects
Average deviation of planned budget of projects
Average deviation of planned duration of projects
Average deviation of planned net present value (NPV) of projects
Average deviation of planned ROI of projects
Average employee costs per project
Average handling time of project issues
Average net present value (NPV) of projects
Average non employee costs per project
Average number of alterations made to project definitions
Average number of changes to Project Charter after project start
Average number of days open of project issues
Average number of days open of project tasks
Average number of interdependencies between projects
Average number of milestones per project plan
Average number of people assigned per project/program
Average number of re-assignments of project tasks
Average overdue time of project issues
Average overdue time of project status reports
Average overdue time of project tasks
Average project duration
Average project/program ROI
Average risk profile for projects/programs
Average stakeholder satisfaction with outcome of projects
Average stakeholder satisfaction with project management
Average time between defining and completing projects
Backlog of project issues
Backlog of project tasks
Closure duration rate of project issues
Closure duration rate of project tasks
FTEs per Program Manager
Gate Approval Rate
Milestone Achievement Ratio
Number of completed Projects
Number of unstaffed hours
Project cost predictability
Project time predictability
Queue rate of project tasks
Ratio employee costs versus non employee costs per project
Resource utilization (%)
Total deviation of planned budget of projects
Total deviation of time in projects
Total project/program delay
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