Program Management

Average deviation of planned break-even time of projects

Average deviation of planned budget of projects

Average deviation of planned duration of projects

Average deviation of planned net present value (NPV) of projects

Average deviation of planned ROI of projects

Average employee costs per project

Average handling time of project issues

Average net present value (NPV) of projects

Average non employee costs per project

Average number of alterations made to project definitions

Average number of changes to Project Charter after project start

Average number of days open of project issues

Average number of days open of project tasks

Average number of interdependencies between projects

Average number of milestones per project plan

Average number of people assigned per project/program

Average number of re-assignments of project tasks

Average overdue time of project issues

Average overdue time of project status reports

Average overdue time of project tasks

Average project duration

Average project/program ROI

Average risk profile for projects/programs

Average stakeholder satisfaction with outcome of projects

Average stakeholder satisfaction with project management

Average time between defining and completing projects

Backlog of project issues

Backlog of project tasks

Closure duration rate of project issues

Closure duration rate of project tasks

FTEs per Program Manager

Gate Approval Rate

Milestone Achievement Ratio

Number of completed Projects

Number of unstaffed hours

Project cost predictability

Project time predictability

Queue rate of project tasks

Ratio employee costs versus non employee costs per project

Resource utilization (%)

Total deviation of planned budget of projects

Total deviation of time in projects

Total project/program delay