Retail
78 KPIs
% of profit generated from house/own brands
% of profit generated from non house/own brands
% of retail stores audited on hygiene and quality criteria
% of revenue generated from house/own brands
% of revenue generated from non house/own brands
% of shelf space dedicated to house/own brands
% of shelf space dedicated to non house/own brands
% of shelf space used for products that generate 80% of revenue
% of store workforce that is paid hourly
% of store workforce that is paid on commission
% of the store assortment that is also available on website
% of time a product is available on the shelf
% of total stock that is not displayed to customers
Amount of shelf space per employee
Average cleaning costs per shelf space m2
Average cleaning costs per store m2
Average cost per hour of opening of retail store
Average employee costs per store visit
Average fixed costs per store visit
Average non-employee costs per shelf space m2
Average non-employee costs per store visit
Average number of employees per store
Average number of employees per store m2
Average number of product categories per store m2
Average number of products in product category
Average number of products per store m2
Average number of trips of customer to the store
Average sales per customer or transaction
Average shopping time per store visit
Average store costs per shelf space m2
Average store employee costs per shelf space m2
Average store fixed costs per shelf space m2
Average store profit per shelf space m2
Average store revenue per m2
Average store revenue per shelf space m2
Average store variable costs per shelf space m2
Average total costs per store visit
Average variable costs per store visit
Break-even and depreciation scaling
Coupon conversion percentage
Customer Store Share
Gross Margin as a % of selling price
Gross Margin Return on Inventory Investment
Inventory Turns
Kilowatt hours per square foot of retail space
Markdown goods %
Markdown price %
Must-Have Effect
Mystery Shopper Audit Scores (combined)
New products introduced per year as a % of all products
12
Metrics & KPIs